"My partner moved in and I claimed for working tax credits. I was told they would send me out a claim form which would take two weeks but I never received it so I rang them up for them to tell me they had forgotten to send me out a claim pack. I finally received one after 4 weeks and now I have to wait another 5 weeks to get paid. It's the same story with housing benefit: they didn't ask for the right information. I now am struggling to pay the rent."
Thank you so much to Jill for sharing this with us.
