Monday 28 December 2015

Mary's Story

"My internet provider was TalkTalk and I had to change my passcode after it was hacked. I am receiving Income Support and Child Tax Credit and when I telephoned to inform the Benefits Agency they told me that I had notified them too late and that my benefits would be late and that this would cause an overpayment which will have to be repaid."

Thank you for sharing this with us Mary.