Gemma's Story

"On the 5th October I was notified that my Child Tax Credits would stop. I would usually get £52 per week on a Monday which I would use to buy groceries and pay bills. I am an unemployed single parent of a 4 and a half year old child so I rely on this money and live week to week. HMRC claim I did not renew my tax credit claim on time, which I dispute and therefore making a 'late renewal' means I now have to wait at least two weeks for any payments. I have all correspondence from HMRC which confirms that I did everything I should within the time limits."

Thank you so much to Gemma for sharing her circumstances with us.