"Daughter who is 23 returned home for a year. Wasn't declared as didn't pay any money as part time hairdresser and Emma ended up with £3,500 debt (overpayment). Has addiction and couldn't cope and has large water debt. Because of situation and debts has slipped back from being clear (been to rehab). Has two daughters (9 and 11) at home."
Thank you to Emma for sharing her story and a further thanks to the volunteer who wrote this down on her behalf.