"Ralph is dyslexic and cannot read or write. He lost the help of his support worker, Andrew, who previously sorted out budgeting and other paperwork for him. He got into rent arrears, was evicted and lost his furniture to the bailiffs. He has been staying at a night shelter for approximately four months now and is still waiting for accommodation. He should be receiving Job Seekers Allowance of £70 per week in the future."
Thank you to Ralph for sharing his story with our volunteers, who supported him to record it.