Grant's story

"Laid off from work in November 2013 was on JSA & housing benefit. Got 2 weeks' work early in 2014 & JSA stopped. He was unaware housing benefit had stopped as they had paid 1 week but 16 weeks weren't paid. Plus Dane sorted the restart of the housing benefit & some arrears but not all. Has still £1300 arrears, so made appointment with P3 to challenge these."

Thank you to Grant for sharing his experience, and thank you to the volunteer who listened and wrote down the story on his behalf.